54 votes
Use contact form instead of displaying email address. planned
I dislike simply displaying an email at the bottom of a page to contact for various reasons. Having a standard contact form would help me keep everything organized, and prevent not providing any useful information in a standard email.
We're going to allow a way for you specify a URL to send people to for help/support. That's first. Then we'll be looking at contact forms next.
- rrwhite
adamlevenson
Good idea. That way you have a record of all the communication and interactions with the user in once place and not spread across UV, email, and whatever else.
29 days ago
Don Morris
Whoops, just added a suggestion for this myself. I'd like to be able to specify the address to my web-based support ticket system.
about 1 month ago
inxilpro
... or add a way to provide your own link (oursite.com/contact-us/)
2 months ago
CJCraft
This is almost a security issue, and definitely a privacy issue. At least let people know this email address will become public facing. As this was something I wasn't expecting.
3 months ago
ryanb
Looks like the email address is ASCII encoded, but that's not good enough. Many spam bots interpret this now. Please switch to a contact form or at least some harder-to-crack encoding.
The option to hide the link entirely would be nice as well.
4 months ago
Queue
Whoops, forgot to log in, sorry. That idea was from me.
4 months ago