General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1233 results found
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Allow templates to be used for feature details We should be able to create a template that's available so all PMs input details in the same way. Example: I want our broader internal team to be able to see WHY this is being built, WHICH customers have submitted ideas, and WHO the PM is for each feature. A simple template inside the description field would be very beneficial.
1 vote -
Logical Grouping for Advanced Filtering The advanced filters currently only have support for "AND" logic -- create support for "OR" logic as well, where we can create a filter based on logical grouping of AND/OR.
2 votes -
2 votes
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Integration Problem Notifications/Logs Admins aren't aware when an integration has stopped working, it would be great if there could be a notification that is sent to admins so they can fix it
2 votes -
Idea Submitter Visible in the Admin Console Ideas View Good Evening,
I can't see a way to surface the 'idea' submitters details (i.e. name or email address) in the admin console ideas view. It would be a great add on features as we could sort by this parameter. Thank you1 vote -
Account & Users Traits in Advanced Filters Allow the use of all Account and User Traits in Advanced Filtering. Currently only Account Name is available.
3 votes -
Autosave drafts of comments/notes/messages To have an autosave feature for admin console when managing ideas
2 votes -
NPS Widget Response Rate The number of end-users that saw the NPS widget vs. the number of end-users that submitted a score
1 vote -
Multi-select for Product Area in Roadmap Ability to multi-select the product area under a feature as sometimes the feature can be a part of multiple product areas
1 vote -
Sort Permissions Alphabetically Comparing production permissions against the sandbox is near impossible because they don't populate identically. You have to scroll up and down on both trees looking for each record.
The attached example is one of the better examples. Some of the other instances are way worse.
Please Sort Permissions and all Nodes Alphabetically.
1 vote -
Merge Match within Select View Merge match should only apply to current ideas in current view
1 vote -
User & Accounts: View organization contributions, sort by highest contributor, highest votes on an idea User & Accounts: View organization contributions, sort by highest contributor, highest votes on an idea
view the contributions by user and the DATE of submission.
Ideal:
1. search by domain, most active contributions by email (via user or submission by our team) on top, and most voted idea.
2. search domain and see all contributions for all users in the same page. (filter by time and most voted)1 vote -
Date Display for Ideas/Suggestions Users want to see the date for a suggestion displayed near the title without having to click into the suggestion. Extra points if there is an indication of when a suggestion was last voted on.
1 vote -
Hot Ideas Email We have had requests to be able to email out a "hot list" of suggestions that can be sent to all users in UserVoice on a regular cadence. Users want to be able to up/downvote the idea right from within the email. It would be great if the admins could customize which suggestions are included in that email.
1 vote -
Change unsubscribe behavior to apply to specific Ideas Right now, when a user unsubscribes from idea notifications, the selection applies globally rather than to just the idea on which they clicked unsubscribe.
The system should be able to let users unsubscribe from just one idea, without affecting their subscription status on other ideas.
2 votes -
Change merging search to OR operator While the idea grid search being an AND operator is understandable, using it in searching for merges closes the ability for broadening a search.
Reverting the merging search back to default OR operator opens the merge serge functionality back up.1 vote -
Reformat contributor notifications to the old format that contained user information Can you please bring back the old contributor notification email back where it contained:
* The text of the feedback that you captured from the customer
* The page you were on when you captured the feedback
* The customer's name, email address, and account
* If the user notified of the status update?This was so helpful for our CSM/AM agents to see who from the customers base they need to follow up with when a feature is released.
Now we don't see this great format with the emails attached to the feature released notification, but we really want…
1 vote -
Reorder or rank roadmap features within a set of roadmap status and set those rankings to reflect in the Kanban view Ability to work in the roadmap features list view within a specific set of roadmap status(es) to set the ranking and prioritization of features, and have that reflected back in the Kanban view where each row has the features appear by priority with the top feature as the highest priority to bottom feature as the lower priority.
1 vote -
Dictate the order of ‘Custom Fields’ in Feature Settings Ability to dictate or reorder the ‘Custom Fields’ in the settings of Roadmap Features
1 vote -
Public Status with Email Templates I would love to see the ability to select templates for the text of an email when setting a public status. Some public statuses have multiple templates that provide additional context on why we have chosen that status.
1 vote
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